Class 2 - How we deliver our functions and services
Class Description: Information about our work, our strategy and policies for delivering services and information for our service users.
The information we publish is as follows:
List of Services Provided - this is clear from the buttons on the front page of the website.
How we consult with tenants and other customers to inform and improve service delivery and develop new services.
Adaptations Policy ( Will be available November 2019)
Asset Management Policy (Will be available January 2020)
Environmental Information Regulations Policy (EIR)
Sustainability Policy - not yet available
Tenancy Sustainment Policy - this is included in our Customer Engagement Strategy
Internal Procedures - if a procedure is not included within a policy and you wish to see it, please contact the office.