Paul leads Cloch Housing Association and is responsible for the successful delivery of our strategy and business plan. Paul joined Cloch in January 2013.
Paul is a graduate with both a BA degree and a Diploma in Housing Studies. He is also a member of the Chartered Institute of Housing. Prior to joining Cloch, Paul worked for several years as a
Paul’s experiences have added to his skillset which includes cultural and
Head of Corporate Services
Liz joined Cloch in October 2016 and since then has set up a new Corporate Services Team and Customer Connections. Previously, she worked for 18 years at Dunbritton Housing Association in Dumbarton where she finished as Corporate Services Manager, having started as a receptionist in 1992. After leaving Dunbritton, she worked in the private sector for 6 years, as a consultant and trainer for a housing software company. As
Cloch’s Corporate Services Manager, her main role is to manage HR, Health & Safety, Publicity, Governance, Office Management and Cloch’s One Stop Shop, Customer Connections.
Head of Housing Services
Louise joined Cloch in 1991 and held various roles including Administrator, Housing Officer and Project Officer. Previously she worked as a trainee within Inverclyde Council’s DLO Louise graduated from Glasgow University in 2000 with a Diploma in Housing Studies. In 2012 Louise took on the role of the Inverclyde Common Housing Register’s Senior Officer where she was responsible for the development of this new service. She returned to Cloch in 2018 as the Team Leader of the newly formed Customer Connections Team. As Cloch’s Head of Housing her role is to lead and motivate the Housing Services Team, ensuring that the core functions of the team are delivered to a high standard. This includes Rents, Housing Allocations, Estate Management and Tenancy Sustainment.
Head of Property Services
Paul joined Cloch in September 2014. Prior to this, he has worked as a Maintenance Officer and Senior Maintenance Officer for other Social Housing providers with more than 20 years’ experience. He is also a time served joiner having worked for over 10 years for the NHS within their
As the Property Services Manager, his role is to lead the Property Services Team in ensuring they deliver a reactive and planned maintenance service to customers, as well as overseeing the factoring service which is provided to approximately 400 owners.
Paul also works along with the Director and other managers within the Leadership Team and also the Board to develop, review and meet the targets set in our Business Plan, as well as other strategic aims and objectives.