Cloch Housing Association is a Registered Social Landlord and a registered charity. Strong governance helps make sure we are well run, financially secure, and delivering good‑quality services to tenants and communities.
This page explains how Cloch is governed and signposts you to more detailed information. We have split information across a small number of clear pages to make it easier for tenants and service users to find what they need.
Cloch is governed by a voluntary Board of Management. The Board is responsible for setting our strategic direction, overseeing performance, managing risk, and making sure we meet our legal and regulatory responsibilities.
Day‑to‑day management of the organisation is carried out by the Leadership Team, who are accountable to the Board.
Cloch is regulated by the Scottish Housing Regulator (SHR) and is also registered with OSCR as a Scottish charity. This means we must meet nationally agreed standards of governance, financial management, and service delivery.
Every three years, Cloch sets out its vision, objectives and priorities in a forward‑looking Business Plan. Our most recent review was completed in March 2025, and the plan is now known as the Business & Operational Plan, reflecting both our strategic direction and day‑to‑day priorities.
The Business & Operational Plan highlights the key areas of focus for Cloch over the three‑year period and sets out how we will work towards delivering high‑quality services, safe homes, and strong outcomes for tenants and communities.
To support delivery of the Business & Operational Plan, we have a number of plans, strategies and a supporting policy schedule. These set out how different parts of the organisation contribute to our overall objectives and help us assess the impact of our work.
These include:
Key strategies are published where appropriate, with others summarised across relevant areas of the website.
Our Board of Management and Leadership Team are responsible for overseeing Cloch’s performance and ensuring we meet our regulatory duties and service standards.
We regularly report on our performance, including how we are doing against the Scottish Social Housing Charter and how our services compare with other landlords.
A breakdown of our key performance information is available in our Our Performance section. This includes:
This section contains corporate governance documents that set out how Cloch is structured and how decisions are made.
These include:
To make things clearer and easier to navigate, information required by the Scottish Housing Regulator is published in Regulation and Compliance.
If you would like more information about how Cloch is governed or can’t find what you’re looking for, please contact us and we’ll be happy to help.
