My Cloch Portal
Visit “My Cloch” customer portal my.clochhousing.org.uk to make a debit or credit card payment. You can also report a repair, make a complaint or give a compliment and view your details.
By telephoning us on
Using your Allpay Card or Allpay App
Payments can be made by cash at your local Post Office or PayPoint outlet, by telephone and internet using your Allpay card and a valid Debit or Credit card.
Internet or phone banking
Pay directly to the Association’s account number
Direct Debit / Standing Order
If customers would prefer to spread the cost of their factoring charges, we can arrange for you to set up Direct Debit or Standing Order payments either monthly or weekly, but ensuring that the debt is paid before the next invoice is issued (within 6 months). Please contact the Finance section on
Struggling to Pay?
If you are experiencing difficulty making payment, please contact the Association on