Make a Factoring Payment

Service Update - Cash Payments at the Office

Due to a systems review, we are currently unable to accept cash payments at our Bogle Street office. If you need to make a cash payment, we can provide our bank details so you can pay in at your bank or nearest Post Office. These services allow customers to deposit cash directly into our account. If you need help with this, please contact us and we’ll guide you through the process. Thank you for your understanding while we complete this review.

My Cloch Portal

Visit “My Cloch” customer portal my.clochhousing.org.uk to make a debit or credit card payment. You can also report a repair, make a complaint or give a compliment and view your details.

Credit/Debit card

By telephoning us on 01475 783637, or in person at 19 Bogle Street, Greenock PA15 1ER

Using your Allpay Card or Allpay App

Payments can be made by cash at your local Post Office or PayPoint outlet, by telephone and internet using your Allpay card and a valid Debit or Credit card.

Internet or phone banking

Pay directly to the Association’s account number 10817069 and sort code 80-91-27, quoting your reference number (this can be found on the top right-hand side of your invoice).

Direct Debit / Standing Order

If customers would prefer to spread the cost of their factoring charges, we can arrange for you to set up Direct Debit or Standing Order payments either monthly or weekly, but ensuring that the debt is paid before the next invoice is issued (within 6 months). Please contact the Finance section on 01475 783637 to discuss this in further detail.

Struggling to Pay?

If you are experiencing difficulty making payment, please contact the Association on 01475 783637.